Contact · Thrum Studio

Your name

Email address

Company / venture

Section 1

Your venture

Let us understand what you are building and what drives you.

Q.01Describe what you are building, not just the product or service, but the change you want to bring into the world.

Q.02Describe your ideal client or customer in one paragraph. Who are they, what do they care about, and what does your venture do for them specifically?

Q.03What does success look like for this venture in three years, beyond the numbers, in terms of the difference it makes?

Section 2

Your brand

Whether you are starting fresh or ready to evolve, this helps us understand where you are.

Q.04Where is your brand right now? Do you have an existing identity, something partially developed, or are you starting from scratch? Tell us where you are.

Q.05Is there anything, a name, a visual direction, a feeling, that already exists or that you know you want to keep? If you are starting fresh, is there anything you already know you do not want?

Q.06Name three brands, in any industry, that you admire, and tell us what it is about them that resonates with you.

Section 3

Your brief

What you need and what you need it to do.

Q.07What is the story you want your brand to tell, and how did you arrive at it?

This is the most important question in this form. There is no wrong answer, we are simply trying to understand how you see your own story before we help you tell it.

Q.08What kind of work are you looking for?

Brand identity system, strategy through deliveryDigital and web designArt direction and printFull brand ecosystem, identity, digital, and print combinedNot sure yet, I would love some guidance on this

Q.09What do you need this work to do, not just produce? What is the feeling only your brand can create, and what changes for your business when it does?

Q.10Have you worked with a creative studio or agency before?

Yes, and it went wellYes, and it was a difficult experienceYes, it was a mixed experienceNo, this would be our first time

Q.11What worked well and what could have been better?

Q.12What are your expectations from this engagement, and what is most important to you to make this a positive and rewarding experience?

This helps us understand how to work with you well from the very beginning.

Section 4

How you work

Understanding how you work helps us work better with you.

Q.13Who from your team will be involved in this process, and who will be the key decision-maker?

Q.14Our process begins with strategy and discovery before any design work starts. How does that feel for you?

Really excited about that, it is exactly what we needOpen and curious, it is a little different to what we have done beforeI would love to understand more about how that worksI am eager to see things taking shape visually, happy to hear more about the process

Q.15What is your timeline, and what is driving it?

Q.16How quickly is your team generally able to turn around feedback on creative work?

Within 24 to 48 hoursWithin a weekIt varies depending on the stageOur team is busy, feedback can take a little longer

Section 5

Your values

The things that matter most to you and your brand.

Q.17What are the values that matter most to your brand, and what are your non-negotiables? What would you never want your brand to be associated with or become?

Q.18How do you want your brand to create genuine value for the people it serves, and why does that matter to you personally?

Q.19If your brand could shift the way your industry is seen or experienced, even in a small way, what would that change look like?

Section 6

The conversation

The last few questions before we talk.

Q.20What is it about Thrum that made you reach out, what felt like the right fit for you?

Q.21Is there anything about your project, your organisation, or your situation that you would like us to know before we connect?

This is an open door. The more you share here, the better prepared we will be for a genuinely useful first conversation.

We reply within five working days.

Tell us your story. Let's find out where it goes from there.

Calgary

London